Customer is King - Achieving Sales and Service Excellence
Available
To identify, develop and practice Customer Servicing Skills and Techniques enabling all staff to represent the Customer Promise effectively whilst increasing individual ability to positively enhance the company image & develop long term customer relationships by ACHIEVING SERVICE EXCELLENCE | |  |
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Beating the Competition - Sales Programme
Not Available
To identify, develop and practice professional selling skills & negotiation techniques that increase individual ability, confidence and desire to achieve preset targets whilst POSITIVELY ENHANCING COMPANY IMAGE AND LONG TERM CUSTOMER/CLIENT RELATIONSHIPS!! | | |
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HIGH IMPACT LEADERSHIP - Mastering Your Leadership & Management Skills
Waiting List
To identify, discuss and develop universal LEADERSHIP SKILLS & MOTIVATIONAL TECHNIQUES enabling business managers to inspire the staff to produce outstanding results | | |
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Stand Out from the Crowd - Selling and Negotiation Skills
Available
To identify, develop and practice professional selling skills and & negotiation techniques that increase individual ability, build confidence and develop the ability to NEGOTIATE TO REACH AN ACCEPTABLE AND MANAGABLE AGREEMENT | | |
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Stand Out from the Crowd - High Impact Communication, Power Presentation, and Speaking Skills
Waiting List
To identify, discuss and develop universal speaking skills and presentation techniques enabling the presentation of messages to be more effective and ensuring that they are received, understood and most importantly, produce outstanding results | | |
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Other High-Impact Courses include
Coaching and Counselling Skills
Creative Problem Solving & Decision Making Skills
Effective Business Writing Skills
Master Salesmanship (Not for the Novice)
Performance Review
Professional Salesmanship
Professional Salesmanship
Secretarial development programme
Train the Trainer
Becoming a Better Corporate Employee
Career Development
Clerical development programme
Dynamic Sales Management
Dynamic Sales Management
Effective Business and Technical report writing
Effective Interpersonal Communication Skills
Effective People Management
Effective Salesmanship
Effective Selling by Telephone
Effective Supervisory Management
Effective Time Management
Finance Savvy
Financial Management & Budgeting
From Sales Person to Sales Manager
High Impact Leadership II
High Impact Leadership III
Interviewing Skills
Key Account Management
Managing Change
Managing the Telesales Team
Meeting Management
Men and Women Working Together
Motivating Employees
Multi-Office Management
People Management & Managing Motivation
Proactive Project Management
Profitable Project Budgeting
Recruiting Top Performers
Self Awareness & Personal Planning
Sell by Phone
Sensitivity Training
Staff Performance Reviews / Appraisals – Training
Strategic Planning
Stress Management
Time Management & Personal Effectiveness
Training & Coaching Skills
Work Smart
Working Group Skills
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